Weighing The Costs And Benefits Of TSA Delays
After weeks of scrutiny, the Transportation Security Administration took steps to limit delays at the nation’s airports over Memorial Day weekend. And while many holiday travelers were pleasantly surprised by the manageable wait times, staffing and budget problems at the TSA all but guarantee long lines will return.
All that idle standing in line is lost productivity, but aviation security expert Arnold Barnetttells Here & Now‘s Robin Young not to get too fixated on the wait—there’s an even bigger cost to sloppy security, he says.
- Arnold Barnett, professor of statistics at MIT’s Sloan School of Management.
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